Text messaging or SMS messaging (Short Message Service) puts instant communication at our fingertips. Text messages are brief messages generally sent from one cell phone to another over a wireless network.
Text messaging has numerous possibilities for the delivery of professional services. It can be used to confirm appointments, communicate job vacancies, and deliver some types of counseling service. It also increases opportunities for counselor-consumer contact between formal meetings, which may improve consumer motivation and commitment to programs (Ipsen & Goe, 2016).
To learn more about the possibilities of text messaging in professional practice, explore the confidentiality of text messaging, the language of text messaging and the importance of text messaging among special populations.